Importing a pergola for the first time can feel overwhelming. From selecting the right product to navigating customs clearance, there are many details to manage—especially if you’re not familiar with international trade. At Progolas, we’ve helped customers across North America, Europe, and the Middle East successfully import high-quality aluminum pergola systems with minimal hassle.
This guide is here to walk you through the key steps of importing a pergola, so you can feel confident about your purchase and avoid unnecessary delays or costs.
Step 1: Confirm the Product and Compliance Requirements
Before placing an order, make sure the pergola you choose fits both your project requirements and your country’s import regulations.
- Ensure the pergola meets local building codes, especially if it includes motorized components or electrical wiring.
- Identify the correct HS Code for aluminum structures or outdoor shading systems. This affects customs duty rates and required documents.
- If you’re unsure about certifications, Progolas can provide technical specifications, wind/snow load calculations, and CE-compliant documentation where needed.
Step 2: Prepare the Required Shipping Documents

Once your order is ready, your supplier (like Progolas) will provide a complete set of export documents, usually including:
- Commercial Invoice – showing the product, quantity, and total value
- Packing List – outlining the dimensions, weight, and packaging
- Bill of Lading (for sea freight) or Air Waybill (for air shipping)
- Certificate of Origin – identifying where the goods were manufactured
- Product Manuals or Installation Guides – often requested for customs clearance
Accurate and consistent documents are critical. Any mismatch could lead to delays or penalties during customs inspection.
Step 3: Choose the Right Shipping Terms (Incoterms)

International shipments are typically arranged under one of the following terms:
- FOB (Free On Board) – You arrange shipping and handle import clearance.
- CIF (Cost, Insurance, Freight) – Supplier handles shipping to your port, you clear the goods.
- DDP (Delivered Duty Paid) – The supplier covers all steps including import taxes and delivery to your site.
For first-time buyers, DDP is often the most convenient option, especially if you’re not experienced with customs clearance procedures.
At Progolas, we offer flexible shipping terms and can help advise the best method based on your project location and timeline.
Step 4: Understand the Customs Clearance Process

Once your pergola arrives at the destination port, it must be cleared by customs. The process typically includes:
- Submission of documents (invoice, bill of lading, etc.)
- Calculation and payment of duties or VAT, based on declared product value and HS Code
- Inspection or verification, if required by customs officials
- Final release and delivery to your site
Working with a licensed customs broker or a supplier who provides DDP service can greatly reduce the complexity.
Step 5: Pay Duties and Arrange Delivery

After customs clearance, the pergola can be transported to your project site.
- You may need to coordinate with a local freight company for final delivery, especially for bulk orders or remote areas.
- With DDP, all logistics (including import taxes) are handled for you—making it a stress-free option.
- Make sure the receiving site is accessible for unloading crates or large aluminum frames.
If you need special arrangements like forklift delivery or timed drop-off, just let us know during the ordering process.
Tips for First-Time Pergola Importers
- Double-check your country’s regulations regarding aluminum structures or motorized shading systems.
- Make sure product specifications (dimensions, motor voltage, etc.) are compatible with local standards.
- Keep all documents organized and accessible for customs brokers or logistics teams.
- Ask your supplier (like Progolas) for packaging details to plan unloading and installation in advance.
How Progolas Supports Your First Import Experience

Na Progolas, we’re more than just a pergola manufacturer—we’re your partner in the entire import journey. Whether you’re ordering for a private villa, rooftop restaurant, or commercial patio, we provide:
- Professional shipping and logistics support
- Complete documentation and technical files
- Flexible shipping terms, including DDP to over 30 countries
- Guidance on customs and tax-related questions
- Optional installation instructions and remote technical assistance
We understand what first-time importers need—and we’re here to make the process simple and successful.
Ready to Import a Pergola? Let’s Make It Easy
Importing a custom pergola may sound complicated, but with the right support, it’s a smooth and rewarding process. At Progolas, we’ll guide you from product selection to final delivery, so you can focus on enjoying the result—not worrying about the paperwork.
👉 [Contact us today] to get a tailored quote or request import guidance from our team.

1. Do I need a license to import a pergola?
In most countries, you don’t need a special license to import pergolas for personal or commercial use. However, certain countries may have restrictions on building materials, electrical components, or require certification. Always check with your local customs authority.
2. How long does customs clearance take?
On average, customs clearance takes 1–3 business days after your pergola arrives. However, this may vary depending on the country, port workload, and document accuracy.
3. What kind of taxes or duties should I expect to pay?
Import taxes are usually based on your product’s HS Code and declared value. You may be charged import duty, VAT/GST, or handling fees. You can estimate duties in advance using tools like SimplyDuty or consult your customs broker.
4. Can I import a pergola as a private buyer, or do I need to be a company?
You can import pergolas as an individual in many countries, though the process may differ slightly from commercial imports. We recommend confirming procedures with your local authorities.
5. What if I’ve never dealt with international shipping before?
That’s exactly why we wrote this guide! Progolas offers step-by-step support—from order to delivery—so you don’t have to worry about logistics or customs paperwork. Ask us about our DDP (Delivered Duty Paid) option for a hassle-free experience.